VisualVoice is dedicated to redefining workplace inclusivity for individuals with hearing disabilities, with a strong emphasis on human-centred design principles.

VisualVoice is a transformative design project that addresses the pressing need for inclusivity in the workplace for individuals with hearing disabilities. In New Zealand, where over 880,000 people experience some degree of hearing loss, the project recognises the significant impact hearing disabilities can have on an individual's professional life. The core problem is the lack of accessibility and communication barriers faced by this community in traditional work environments that primarily rely on verbal communication.

The solution to this challenge lies in a Human-Centered Design (HCD) approach, particularly utilising IDEO's HCD Toolkit. This choice of methodology is driven by the need to cater to the diverse range of experiences and needs among individuals with hearing disabilities. By actively involving end-users in the design process, HCD ensures that the resulting solutions prioritise inclusivity, user-friendliness, and meaningful engagement.

The final office design embodies the principles of Deafspace, a concept rooted in creating environments that embrace the unique sensory experiences of deaf individuals. It features a thoughtfully designed meeting room with a horseshoe-shaped table, a combination of clear and frosted glass walls to promote interaction, and movable bean bags in the rest area for flexibility and comfort, etc. The layout fosters both privacy and openness, enhancing communication and well-being for everyone.

VisualVoice's journey through the HCD process serves as a testament to the power of empathy, inclusion, and iterative design in creating workspaces where individuals with hearing disabilities can thrive professionally and feel truly valued. This project is a beacon of progress in the pursuit of workplace inclusivity and accessibility for all.

Reference:

The Field Guide to human-centered design: Design kit. (2015). IDEO.org.

Bauman, H. (2010, August 11). DeafSpace Design Guidelines. Washington; Working Draft.