The PlateSafe Certification Programme, is a dual-platform system designed to improve allergy safety and inclusivity in restaurants. It includes a certification process with online training, in-person workshops, and on-site assessments for restaurant staff, ensuring thorough allergy management practices. They will also be provided with allergy management resources to use in the workplace. Certified restaurants gain visibility and credibility, attracting allergy-conscious diners. Consumers can find a directory of certified restaurants, a map feature for easy access, and options for users to nominate or report restaurants, promoting transparency and accountability. Additionally, a Module Booklet supports ongoing staff education on food allergies, safe handling, legal responsibilities, and emergency response.

Food allergies lead to significant challenges for individuals who experience exclusion, anxiety, and social limitations. Studies found that 74% and 59% of allergic or anaphylaxis reactions occur in restaurants. With limited support, they face high costs for allergy-safe food and medication, and workplace and social activities often lack safe, inclusive options. This impacts not only individuals but also their families, who must adapt their lifestyles, further isolating those with allergies and affecting their quality of life. 

How might we encourage a cultural shift within restaurants prioritising allergy management and transparency to support individuals with allergies?