HeadForward's vision is to create equitable access to mental health services in Aotearoa for all individuals who seek them. HeadForward streamlines all public and private methods of contact/access to specialists around the country into a single application to manage initial contact, appointment scheduling, symptom monitoring and health data.

HeadForward was created because research suggests in-person therapy/care is more effective than online care. Many benefits of mental health care, such as non-verbal communication; therapeutic support; and specialist diagnostic tools, cannot be carried out online effectively. The downsides of in-person care are mainly accessibility and long appointment wait times, which HeadForward strives to mitigate. This project aims for the HeadForward application to be implemented into the wider health system in Aotearoa.

HeadForward is a simpler design with intentional equitable, and inclusive features, used for the initial match-making filters and algorithm and ongoing personal use, e.g., symptom and progress monitoring. The App requires a GP referral code for access.